Insurance Verification Coordinator (REMOTE)

The Insurance Verification Coordinator is responsible for verifying insurance and investigating any missing information that prohibits verification. This individual also maintains the relationship with the third-party insurance verification vendor.

• Work with third party insurance verification company to ensure patient insurance is verified in a timely manner.
• Serve as liaison between insurance providers, staff, and patients regarding eligibility, payments, approvals, etc.
• Work with various insurance companies to navigate their processes in an effort to achieve consistent outcomes.
• Provide exceptional customer service while interacting with staff, insurance providers, and patients over the phone, in person and electronic communication.
• Communicate with patients, over the phone or in person, to help them understand the cost associated with treatment.
• Updating and maintaining patient insurance information within OMSVision.
• Adhere to deadlines ad prioritize work against the patient schedule.
• Other related duties as assigned.

• High School Diploma or equivalent required.
• Associates degree or vocational school training preferred.
• At least one year of relevant experience required.

• Knowledge of medical and dental terminology.
• Knowledge of medical and dental insurance benefits.
• Knowledge of medical and dental coding.
• Experience with Dental Practice Management Software.
• Experience with Microsoft Excel.

• Medical (including Virtual Care), Dental, and Vision Coverage
• Employee Assistance Program (EAP)

• Competitive pay, Bonus potential, and annual merit reviews
• 401(k) Plan w/Company Match
• Health Savings Account (HSA) with HDHP health plans

• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance

• Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
• Employer Sponsored Short Term Disability (Medical Leave – including maternity leave)
• Long Term Disability Plan